The overall time of testing, integration, and debugging was approximately one month. Owing to the detailed description of SCAT configuration in your wiki documentation, the whole integration process was carried out quite smoothly. Uninformative wiki sites were timely explained by the technical support, in particular by Aleksei Alekseenko. After that the wiki information was filled up.
During the work several problems were revealed but quickly corrected. After the introduction, we received a more detailed picture of our traffic, which enables us to identify problematic aspects and anticipate trends more precisely. Also, now we have the opportunity to provide quality service round the clock, regardless of the rush hours. Thus, introduction of SCAT had a very positive effect on the quality of our services.
Regarding the quality of technical support, we are satisfied with everything. Thank you for support!